View Full Version : Error Code Konica Minolta PagePro 1390: error printer unknow printer

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02-21-2011, 08:06 PM
Hi i get message on display of Konica Minolta PagePro 1390:
#error printer unknow printer#
the machine is half dead, works in sense that can go through menus but so slowly and didn't print at all
This error is not documented i also try to upload with new FW for error condition, with older one but with not success
will appreciate any ideas

02-21-2011, 08:09 PM
About all you can hope for is to reseat all connectors on the board and firmware update. Can you get a USB connection to the 1390?

02-21-2011, 09:36 PM
thanks for suggestion but this dosn't work
I dissassembly the fuser it's Ok but when i start the machine the lamp inside doesnt light up?
maybe something in power supply is wrong or worst in controller /image control board
the error message lights with open front door, or disconnected fuser
this error is very rare
only one when google it LINK (http://www.fixya.com/support/t5580467-message_display_konica) unfortunately
without solution

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