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jzheld
02-24-2011, 04:20 PM
Just got a used c450, everything works fine, just have a blue ghost on the left side of any image. I had that problem with c500, it was because of the shipping screws, but not sure about that.

any ideas? 85738574

stan780953
02-24-2011, 05:11 PM
unfortunately it looks like you are going to need a new cyan imaging unit.

stevelau
02-25-2011, 04:16 AM
Try printing out the test print of CMYK and see if all colors are having this problem.

Stirton.M
02-27-2011, 09:24 AM
Problem is very likely to do with the fusing unit. Is this thick paper stock? If so, what is the weight of the paper? The machine maximum is 67 lb (thick 4). Using weights exceeding this value will leave a latent image on the fuser roller, due to insufficient fusing.

Transfer belt cleaning can sometimes also give issue if the belt cleaning process is insufficient, or in some cases, disabled. In tech rep, image process adjustment, transfer belt, adjust the cleaning bias to mode 4 (maximum) in both fields.

In the 'auto cleaning' section, ensure it is enabled.

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