Bizhub is down again

[jhanks]

I had hardrive error last week - reformatted it - seemed to work

now code came up today c-12CB any ideas???

It is a C350

Anyone know how I can get a service manual?

[nightshade]

Description
C12CB service Code
Solution
CAUSE: This can be caused by a defective HDD
SOLUTION: To determine if the HDD is faulty perform the following steps
1) Go to Tech Rep Mode and select Machine Adjust
2) In Machine Adjust select Memory/Hard Disk Adjust
3) In this screen select HDD R/W test
4) If this test comes back 100% Ok, next go to HDD Format and select Physical Format
5) If this causes the Copier to cycle power the HDD is faulty
6) Replace the HDD



You will prolly end up replacing the Hdisk.

[nightshade]

I can help with the manual also.

Send my your email via PM and I'll try to email you a copy.

[jhanks]

I lost my cheat sheet - can you tell me the sequence on how to get in tech mode again - I know it is utility - stop - 00 - 01? forget from here

[nightshade]

Utility
Counter list (meter count)
Stop
0
0
stop
0
1

00000000 (password)

I'll get that manual out to you soon.

[jhanks]

ANyone know where the hard drive is located and how to access it? I don't have a service manual yet and need this thing fixed...

Thanks in advance

Jason

[jhanks]

I found it - It was a Toshiba MK4025GAS - I ordered one online so we will see if it works - cross my fingers

Jason