View Full Version : Bizhub is down again
jhanks
07-03-2007, 11:04 PM
I had hardrive error last week - reformatted it - seemed to work
now code came up today c-12CB any ideas???
It is a C350
Anyone know how I can get a service manual?
nightshade
07-03-2007, 11:08 PM
Description
C12CB service Code
Solution
CAUSE: This can be caused by a defective HDD
SOLUTION: To determine if the HDD is faulty perform the following steps
1) Go to Tech Rep Mode and select Machine Adjust
2) In Machine Adjust select Memory/Hard Disk Adjust
3) In this screen select HDD R/W test
4) If this test comes back 100% Ok, next go to HDD Format and select Physical Format
5) If this causes the Copier to cycle power the HDD is faulty
6) Replace the HDD
You will prolly end up replacing the Hdisk.
nightshade
07-03-2007, 11:09 PM
I can help with the manual also.
Send my your email via PM and I'll try to email you a copy.
jhanks
07-03-2007, 11:19 PM
I lost my cheat sheet - can you tell me the sequence on how to get in tech mode again - I know it is utility - stop - 00 - 01? forget from here
nightshade
07-04-2007, 12:05 AM
Utility
Counter list (meter count)
Stop
0
0
stop
0
1
00000000 (password)
I'll get that manual out to you soon.
jhanks
07-05-2007, 10:07 PM
ANyone know where the hard drive is located and how to access it? I don't have a service manual yet and need this thing fixed...
Thanks in advance
Jason
jhanks
07-05-2007, 11:14 PM
I found it - It was a Toshiba MK4025GAS - I ordered one online so we will see if it works - cross my fingers
Jason
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