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don vogel
03-07-2011, 08:03 PM
We have a km c6500 copier and a creo 304 color rip. I have been happy with productivity of the creo and much less happy with support i have received. The 6500 has been under service since we bought it, about 48 months. Read your service contracts before you sign them. Turns out that the minolta branded creo that i bought from the dealer on the same invoice as the copier is not covered. Clever of them, that will not happen again. i'll find a new dealer or change brands next time.
The problem I have now is the hotfolder function has stopped working. Anything dropped in the store que or print que just sets in the que. I can manually import it. Or print to it as a printer but it will not process the hot folders by itself.
Also I tried to add a new print que and it never finishes.

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