Hi,
we have two problems with our bizhub601 printer we bought 2 months ago.
First and the most important is, that box seetings (output method->save in user box) on users machines don't remember configuration after computer restart. It happens with few machines, seems that only XP SP3 is affected and our Vista/windows7 users are fine. It's hard too debug because the same way of configuration and the same system sometimes is fine and sometimes is not.
Second, sometimes printing pdf files from user box jam. Only remove task from queue and print again helps. It is probably platform-independent.
Our outher konica devices (bizhub600, c203) are OK.
driver is the latest from konica page, with older was the same:
Core : 2.03.79-0.22
Sub : 1.0.0
KPD : 300.600.A0PL0.300.700
Thanks in advance for every help and clues
we have two problems with our bizhub601 printer we bought 2 months ago.
First and the most important is, that box seetings (output method->save in user box) on users machines don't remember configuration after computer restart. It happens with few machines, seems that only XP SP3 is affected and our Vista/windows7 users are fine. It's hard too debug because the same way of configuration and the same system sometimes is fine and sometimes is not.
Second, sometimes printing pdf files from user box jam. Only remove task from queue and print again helps. It is probably platform-independent.
Our outher konica devices (bizhub600, c203) are OK.
driver is the latest from konica page, with older was the same:
Core : 2.03.79-0.22
Sub : 1.0.0
KPD : 300.600.A0PL0.300.700
Thanks in advance for every help and clues

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