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mrfuser
04-01-2011, 12:53 AM
Okay COPY 100 pages, works great.

Print 80 pages, JAM 31-02

Print 50 Pages, Jam 31-02

Copy 100 pages, works great!

What the tarnation is going on here? COPY great! Print, NOT so great!

Thanks

Kelly

ddude
04-01-2011, 05:10 AM
Big problem with these models was the ADU board, located under a cover on the transport slide-out area- when these malfunction, you will have plenty of J32 type issues. The concern here is J31, which is saying that the paper never made it to the fuser. I do not want to say it's the ADU board, but I have seen this board fail so often that it is my knee-jerk reaction to any jam problem with these models.

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