r_malz
04-25-2011, 10:28 PM
I am trying to replace the optional hard drive in a C350 with a WD 120GB 5400/8MB 2.5" Mobile PATA Hard drive.
The physical format will complete fine (runs through % complete up to 100%), but the logical format will instantly jump to 100% NG. The copier is turned off and back on after the physical format.
The message I get after the physical format (and after the failed logical format) is "HDD cannot be accessed. Contact your administrator."
I thought I would try updating firmware before trying another drive (maybe an 80GB) but have been unable to find the firmware update.
Any help would be greatly appreciated.
Below is an image of the ROM version info:
MSC/PANEL 4036-10G0-26-00 32A3
MSC Subset 4036-1FG0-00-00 5E87
PIC 4036-52G0-05-00
IR 4036-23G0-05-00 5262
Mecha 4036-5060-24-00 E24A
LPH 4036-53G0-03-00 FE54
ADF IC7 4582-24G0-08-00
Sorter/Finisher ICS 4583-71G2-01-00
9491
The physical format will complete fine (runs through % complete up to 100%), but the logical format will instantly jump to 100% NG. The copier is turned off and back on after the physical format.
The message I get after the physical format (and after the failed logical format) is "HDD cannot be accessed. Contact your administrator."
I thought I would try updating firmware before trying another drive (maybe an 80GB) but have been unable to find the firmware update.
Any help would be greatly appreciated.
Below is an image of the ROM version info:
MSC/PANEL 4036-10G0-26-00 32A3
MSC Subset 4036-1FG0-00-00 5E87
PIC 4036-52G0-05-00
IR 4036-23G0-05-00 5262
Mecha 4036-5060-24-00 E24A
LPH 4036-53G0-03-00 FE54
ADF IC7 4582-24G0-08-00
Sorter/Finisher ICS 4583-71G2-01-00
9491