I am a newbie at this, but my employer refuses to hire proper tech support.
Having issues getting multiple page scans to email as a single file-> did the research and found this is an HDD issue.
Went into service mode, and changed HDD setting from "uninstalled" to "installed"
Once I did this and exited, the machine now says the machine is at 0% memory.
More scarily, I cannot click on the Utility/Counter button to access admin or service mode. If i click the button, nothing happens, no beeps, nada.
What can I do, if anything to at least fix this so it will go back to the way it was?
Thanks in advance.
David
Having issues getting multiple page scans to email as a single file-> did the research and found this is an HDD issue.
Went into service mode, and changed HDD setting from "uninstalled" to "installed"
Once I did this and exited, the machine now says the machine is at 0% memory.
More scarily, I cannot click on the Utility/Counter button to access admin or service mode. If i click the button, nothing happens, no beeps, nada.
What can I do, if anything to at least fix this so it will go back to the way it was?
Thanks in advance.
David
Comment