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Lasman26
05-04-2011, 09:59 PM
I have hooked up a new computer and loaded the driver for bizhub c353 for Windows 64 bit.

Customer can print in Black and white but not color . He was able to print in color with his old machine automatically.

Is there anything else that needs to be done to be able to print in color ?

2 others in same office can print in color but not new machine?

Any insight would be much appreciated.

EarthKmTech
05-04-2011, 11:14 PM
where did you get the driver from ?

I always download the drivers from the KM website.

I dont recall but that model may have a minimum firmware level requirement for certain driver versions which may also be an issue.

acusso1234
05-04-2011, 11:50 PM
On KM site is available a special driver called "mono color" that looks like the normal driver but in the quality tab the user can't select color mode, only B/W. My guess is that probably this is the driver in use on that pc. If not try using the universal driver. Last thing, I assume that the bh has only the standard controller and not a Fiery on the back..

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