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toontech
05-19-2011, 04:52 PM
Hi,
i've got a message on my Konica C452 saying the toner filter needs to be replaced, but the printer is still printing.

i've never seen this before and not sure what i need to do?

JustManuals
05-19-2011, 06:24 PM
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bpifer15
05-19-2011, 06:28 PM
The machine should keep running. I have a C5501 and have gotten that message a few times. There are filters (like on your car) that need replaced. Not sure where they are on your machine but the are very easy to replace. Mine is a box on the side of the machine that contains maybe 5 or 6 slim filters that collect toner over time. Hope this helps

toontech
05-19-2011, 06:30 PM
right, so i'm going to need to buy filters for this.

thanks for the help.

toontech
05-20-2011, 09:46 AM
i've changed the toner filter, but on the web connection page it says "life limit", i'm guessing this is still against the toner filter, as it still has a end of life date of 16/05/2011.

how can i reset this?

ineo+6501
05-20-2011, 10:43 AM
In service mode there is a "LIFE" section in the counter screen. You need to clear the filter count in there.

toontech
05-20-2011, 03:14 PM
thanks very much.

fixthecopier
05-20-2011, 11:45 PM
Someone at our shop reset filter messages on a 6500 and the shit backed up and cost us about $1500 in parts we had to replace, like the transfer belt.

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