C353 Tray 2 cannot be used currently

[ihavenotime]

Message as above, and red light blinks.

Everything else works. Just can't see Tray 2 in the menu and no paper is taken.

[RRodgers]

Be sure there is no paper stuck behind the tray. I see that happen all the time.

[mo0651]

You might have to go into tech rep mode, and turn off the trouble isolation for tray 2