blackcat4866
05-27-2011, 12:44 AM
I don't know much about Konica, so I'll share my surmises.
The enduser claims that the code was F86-??, and he is able to clear the codes by turning it off/on.
I was able to figure out data collection mode 4. The most common code by far is F77-5, and I was able to reproduce it. The machine has one of these three tray internal finishers which appears to put copies in one tray, prints in another, and fax in the third.
When the finisher tries to initialize before accepting prints, it pulls the code. If the finisher is able to find the print tray it doesn't error out.
As a short term fix I removed the finisher. I know the code is finisher-related. So, what's F77-5?
The enduser claims that the code was F86-??, and he is able to clear the codes by turning it off/on.
I was able to figure out data collection mode 4. The most common code by far is F77-5, and I was able to reproduce it. The machine has one of these three tray internal finishers which appears to put copies in one tray, prints in another, and fax in the third.
When the finisher tries to initialize before accepting prints, it pulls the code. If the finisher is able to find the print tray it doesn't error out.
As a short term fix I removed the finisher. I know the code is finisher-related. So, what's F77-5?