Error code J32-02

[Maindron1]

I need help with a J32-02 from a Konica 7155. I have done everything and it still doing it. Any inout will be greatly appreciated.

Thank you.

[minimerlin]

What exactly have you done to try to clear it? Are you a tech? Do you have the manuals and have you followed the troubleshooter? Have you used the search on this forum for this code?

[Maindron1]

I switched the fusing unit with a working one, I changed the ADU board. One thing I notice is that the solenoid switch that opens up the exit gate does not come on, the paper stops while going down the duplex and that is why I thought that the ADU board was faulty. Yes I have the 2009 updated manual for this machine and I have followed the troubleshooting steps and it is still doing it.

[minimerlin]

Does the fault happen when doing copies from the glass and via the Doc feeder? What about the internal test prints.

[Maindron1]

It does it for everything even face up copies.

[minimerlin]

It does it for everything even face up copies.

A face up copy does not go into the turn around area so you need to find out why it is! Is the return spring fitted to the guide?

[JustManuals]

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