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Jude
07-15-2011, 01:21 AM
my customer purchased a used KM BH C451 and setup to print. called me to fix but I failed to make it print. The NIC is set to 10.1.1.101 according to the server TCP/IP protocol. Subnet and gateway are set to 255.255.255.0 and 10.1.1.11 respectively. When I ping through a CMD prompt it times out . I checked all cables and tried a known good cable from a known good hub. It failed again. The lights are on the controller and the connection at the copier. All cables are connected properly and screwed down tight.

Is there a setting or switch I have to turn on? Is there a firmware available? Somebody could send to me?

Thanks in advance for any and all help.

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