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Phill.Harden
07-20-2011, 01:52 AM
Hi All
At one location I have had 2 different machines which intermittently drive the finisher’s elevator tray to high, sometimes causing a code & sometimes giving message "Remove copies from stapler tray". The only solution is to manually lower the tray. Has anyone seen this before?
Many Thanks

JVC
07-20-2011, 02:02 AM
I had a very similar problem on the external lct on an es850. The problem was caused by a bent actuator on the sensor at bottom of the unit. It detected if the tray was all the way down.

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