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hilburn3
07-25-2011, 11:52 PM
I thought I had completed to steps to set up the scan to email feature but I only get this (EA01a5) error message when we try the function. Any help would be extremely appreciated. We are a small non-profit and would desperately like to use the feature!

Thanks!

boanda
07-26-2011, 09:07 AM
http://www.copytechnet.com/forums/connectivity/16241-konica-7145-350-600-a.html

Maby this will help

Woxner
07-27-2011, 03:00 AM
You need to set the smtp and have a return address . The is an address like no reply@bell southsouth.com you cannot use yahoo or aol etc for a host. They change there info all the time which will make it unreliable.

hilburn3
07-27-2011, 10:47 PM
The copier guy did set up a generic address on the copier it is printer@(our domain).org

Do we have to have that address added to our network for it to work?

Woxner
07-27-2011, 11:00 PM
if you are using an exchange server yes

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