Spidula
08-10-2011, 05:33 PM
Hello
I have been working on a C451 that has developed a scan to ftp and scan to email problem. That being the m/c always errors with a connetion timeout when trying to scan to ftp or email. The m/c Prints fine and we can ping both ftp and email server from the m/c and any workstations. Ports 21 and 25 are both open.
So we set up a network through the laptop using a crossover and created an ftp and email. However on trying to scan to both the error on the copier changed to login error. We checked that extensible authentication protocol service was running on laptop and that user and pass were good, but still got the login error.
Have formatted the hdd tried new mfp and swapped out ram but still NG.
Tried all client settings i.e V1 V2 V1/2 and off also...basically all the settings in the copier have been tried.
Anyone had this problem?
HELP
I have been working on a C451 that has developed a scan to ftp and scan to email problem. That being the m/c always errors with a connetion timeout when trying to scan to ftp or email. The m/c Prints fine and we can ping both ftp and email server from the m/c and any workstations. Ports 21 and 25 are both open.
So we set up a network through the laptop using a crossover and created an ftp and email. However on trying to scan to both the error on the copier changed to login error. We checked that extensible authentication protocol service was running on laptop and that user and pass were good, but still got the login error.
Have formatted the hdd tried new mfp and swapped out ram but still NG.
Tried all client settings i.e V1 V2 V1/2 and off also...basically all the settings in the copier have been tried.
Anyone had this problem?
HELP