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Acer_20
09-13-2007, 09:27 PM
I have a Konica Minolta C350 with an error code C0001 - Call for Service. I could not find the manual either to look up the code. Any suggestions on taking care of this? Thanks.

knightfall
09-13-2007, 11:08 PM
Here is what the service manual says:

C0001 - Main Motor turning at abnormal timing
• The Motor Lock signal remains LOW for a predetermined
continuous period of time while the Motor
remains stationary.

hope it helps you.

if you need the s.m. drop me your email

alfpanasonic
09-14-2007, 01:00 PM
C0001 LCT Connection failed ☞ See PC-403 Service Manual.

Bizhub
09-14-2007, 04:31 PM
2.4.1 Trouble code list

* For the details of the malfunction codes of the options, see the Service Manual for the corresponding
option.

4036fs4012e0

Code Item Description
C0000 Main Motor's failure to turn • The Motor Lock signal remains HIGH for a predetermined
continuous period of time while the Motor is
turning.
C0001 Main Motor turning at abnormal
timing
• The Motor Lock signal remains LOW for a predetermined
continuous period of time while the Motor
remains stationary.
C0016 Bk PC Motor's failure to turn • The Motor Lock signal remains HIGH for a predetermined
continuous period of time while the Motor is
turning.
C0017 Bk PC Motor's turning at abnormal
timing
• The Motor Lock signal remains LOW for a predetermined
continuous period of time while the Motor
remains stationary.
C0018 Color PC Drum Motor's failure to
turn
• The Motor Lock signal remains HIGH for a predetermined
continuous period of time while the Motor is
turning.
C0019 Color PC Drum Motor's turning at
abnormal timing
• The Motor Lock signal remains LOW for a predetermined
continuous period of time while the Motor
remains stationary.
C001A Color Developing Motor's failure to
turn
• The Motor Lock signal remains HIGH for a predetermined
continuous period of time while the Motor is
turning.
C001B Color Developing Motor's turning at
abnormal timing
• The Motor Lock signal remains LOW for a predetermined
continuous period of time while the Motor
remains stationary.

alfpanasonic
09-14-2007, 05:40 PM
I ask for excuse, but i openl by mistake the Service manual pdf of c250

Acer_20
09-14-2007, 05:42 PM
Thanks for the responses, any idea how to fix the problem. Thanks again.

alfpanasonic
09-14-2007, 06:06 PM
I have solved many problems making update firmware, try it

Bizhub
09-15-2007, 09:53 AM
The problem could be related to the fuser unit, try another fuser and see if the code goes.
Also on the C350 the ICP's (fuses) blow on the pwb mc. Check out ICP 1

If it is blown replace the fuse with the correct rating within 10%.
Good luck

ataclook
12-26-2008, 03:46 AM
Just bought a km c350 need to have a copy of this service manual.
can you please email it to me.

Thank You

my email: ataclook@gmail.com

jprecht
12-26-2008, 05:03 AM
before you do anything serious make sure to reinitialize your firmware by shorting the 2 pins on the service pcb inside front cover short the 2 pins and turn on the copier while holding the service switch down. screen will prompt you. if still have code ck fuses on dc power supply. good luck had this very prob with k/m 8031 color

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