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juan_guerra
08-11-2011, 05:31 PM
Having problems with the fuser unit counters, does not reset. I am desperately searching for the latest firmware update for the bizhub 501. I am reaching out to all the super heros of the copier tech world for help with this urgent matter.

JustManuals
08-11-2011, 08:15 PM
And what are you offering in return?

This being your first post and all..........

juan_guerra
08-12-2011, 04:17 PM
An exchange of super hero powers of experience and knowledge of copiers. I would appreciate if you have the power to provide me with the latest firmware for the Bizhub 501. In reality we are the super heros in the copier world.

BIG PAPA
08-12-2011, 04:51 PM
On this model they are reset in service mode. They do not auto reset when the new unit is installed.

solis557
08-12-2011, 08:06 PM
Big Papa is correct! what level of firmware is the macine at currently?

juan_guerra
08-15-2011, 05:16 PM
Version 21

solis557
08-16-2011, 11:54 PM
Latest version is 21

MILLER4157
08-17-2011, 07:24 AM
if you have the latest version of the firmware you have to go into service mode and clear both the present parts life counter and the initialize the fuser count.


1. Go to Service mode (Press Utility, Meter Count, Check Details, Stop 00, Stop 01).
2. Select System 1 and then Initialization.
3. Touch Counter Data.
4. Select Fixing Counter and press the Start key.
5. Exit the Service mode and power cycle the unit.

if counter data is not available try going to the dip switches and setting dipswitch 11-7 to ON then following the procedure above.

joebox
08-18-2011, 05:45 PM
follow millers advice thats gonna work for you

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