PCSControls
08-30-2011, 10:52 PM
We randomly get a C3101 error code and it seems to be temperature related. It never occurs early in the day after turning it on in the morning, after it occurs if we open the right side door near the fuser and rotate the gears by hand, then close things up and clear the error and it will usually run for awhile. SOmetimes we may need to go thur the process several times, then it will work. If I open the right door and let it cool it seems to clear also.
WHen it does mess up it sounds like some gears are grinding when it tries to come back up however I cannot see anything obvious. Our tech was in and recomended replacing the fuser, however we don't have many copies on this machine.
Any thoughts?
WHen it does mess up it sounds like some gears are grinding when it tries to come back up however I cannot see anything obvious. Our tech was in and recomended replacing the fuser, however we don't have many copies on this machine.
Any thoughts?