nightshade
09-09-2011, 07:56 PM
I have a C550 woth close to 2mil on it evenly cut between B/W and Color. The machine has been trouble free for it's whole life of 2 years with the exception of eating transfer belts.
The main paper run on this one is 8.5x14 100# text gloss and the edges of the paper destroy the areas of the transfer belt that run over the color reg sensors. So at about 30% of belt life (used) I get P21 errors and misregistering magenta (left to right) but it's always off moretowards the front frame of the image.
There are several solutions in the All Solutions for P21's and color reg, tried them all. Replaced the reg sensors 2wice, LSU, HV1 and 2, MFP. If adjustments are made in tech rep then it goes off the other direction since the problem comes and goes when the customer runs a stabilization. Even initialized the machine to factory and that's no fun!!!
The only thing that makes the problem go away for a time is to replace the primary belt unit. But it always comes back.
Firmware is up to date and KMBS regional rep is coming out next week.
Any body have any bright ideas?
The main paper run on this one is 8.5x14 100# text gloss and the edges of the paper destroy the areas of the transfer belt that run over the color reg sensors. So at about 30% of belt life (used) I get P21 errors and misregistering magenta (left to right) but it's always off moretowards the front frame of the image.
There are several solutions in the All Solutions for P21's and color reg, tried them all. Replaced the reg sensors 2wice, LSU, HV1 and 2, MFP. If adjustments are made in tech rep then it goes off the other direction since the problem comes and goes when the customer runs a stabilization. Even initialized the machine to factory and that's no fun!!!
The only thing that makes the problem go away for a time is to replace the primary belt unit. But it always comes back.
Firmware is up to date and KMBS regional rep is coming out next week.
Any body have any bright ideas?