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CompyTech
09-22-2011, 07:49 PM
Ok so the customer is trying to print these .jpg files on their thumb drive. They want to print the files on 11x17, the files are supposed to be formatted for that size on their PC. Whenever they go to print, the machine errors and wants them to choose Letter size, and they can't force print it. The same file converted to .PDF will print ok without error. They have three other machines and it does the same thing. The customer says it's not a big deal because he can convert them, but I told him I would look into it anyways. Has anyone seen this before? JW. :confused:

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