Printer not printing over network

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  • Kenny
    Trusted Tech

    Site Contributor
    250+ Posts
    • Jun 2009
    • 496
    #1

    Printer not printing over network

    Hi everyone, we have a printer that won't print over a network it starts to recive the data then just doesnt print its like it times out, when we conect a laptop to the machine it prints straight away, is there a problem with the network or could it still be the machine at fault ? any ideas would be helpful

    thanks
    Tags: data, fault, laptop, network, printer, printing, prints, work
    • HenryT2
      Senior Tech

      500+ Posts
      • Apr 2010
      • 962
      #2
      Re: Printer not printing over network

      Check to be sure the emulation settings match on the printer and in the driver.
      This may be the problem since you can print directly from the laptop.
      "The Serenity Prayer" . . .
      God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .

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        • servicetek173
          #3
          Re: Printer not printing over network

          If the machine is networked through a server, you may have to reboot the server then power the machine off and on. Allow time for the server to communicate with the machine (usually 5-15min.) this corrects most scanning/printing issues if all other settings are correct

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