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sealatte
10-04-2007, 01:48 AM
client is having issue with color.
one side of the color is coming out in magenta red "band"
I figure it might be image drum unit or possible that color image sensors needs to be clean..

have call back tomorrow..
any ideas... i don't touch konica too offen..

thx

random
10-04-2007, 05:59 AM
Could be anything. upload a sample

wagon
10-04-2007, 09:22 AM
Have you cleaned all of the LED arrays? Sometimes you may need to use a slightly damp cloth and then immediately dry them with another cloth. Try that, see what happens!

AusiTech
10-04-2007, 10:32 AM
I had something similar but i also had a green band on opposite side. red band was at back and green at front, running in feed direction. i replaced the black LED! the LED's are known to cause weird problems on these machines, especially on image.

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