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goldencup
10-14-2011, 05:16 AM
Hi, I have bizhub 350 which has a display panel problem. As i turn on the machine, only KONICA MINOLTA appears then i wait for a few minutes, the machine just restart and still only the KONICA MINOLTA appears on the display. I've tried pushing the button on the side and do the TROUBLE RESET, still nothing happens. What seems to be the problem? Thank you very much.

SPBE
10-14-2011, 03:06 PM
Are you getting an abort code?

mo0651
10-14-2011, 03:40 PM
Does it have a harddrive? could be a NVRAM. Does not happen often, but it can. Reseat the memory chips on main board. Have had a bad chip.

mrwho
10-14-2011, 05:23 PM
Perform a memory clear:
1. Access the warm reset button on the right side of the main body to the front of the CF update slot.
2. After warm reset button is pressed, the machine will reboot.
3. Wait until the black dot appears on the left side of the Konica Minolta display. Press 3 on the keypad.
4. Enter the Admin passcode (default 00000000) and press End.
5. Select Total Clear.
6. Press Yes and then Enter.
7. Reboot the machine and verify operation.

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