Aficio FX10 Error Code 3-31

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  • freedomtt
    Technician
    50+ Posts
    • Jul 2007
    • 51

    Aficio FX10 Error Code 3-31

    I just had a client call in on a Ricoh Aficio FX10 with an error code of 3-31. I'm not familiar with this model at all, any ideas what the code is for?
  • Cipher
    It's not easy being green
    1,000+ Posts
    • May 2006
    • 1309

    #2
    Polygon mirror motor
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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    • freedomtt
      Technician
      50+ Posts
      • Jul 2007
      • 51

      #3
      Thanks! Doesn't sound like something I really want to get involved with knowing that we don't have much parts support for Ricoh products.

      Comment

      • Cipher
        It's not easy being green
        1,000+ Posts
        • May 2006
        • 1309

        #4
        They are easy enough to replace if you could get hold of one.

        But it's a old model and polygon mirror motor isn't the cheapest of parts.
        The customer would be better off buying a new small budget machine imo.
        • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

        Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

        Comment

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