emujo
11-11-2011, 10:55 PM
C451 w/ 90K at version R6..Fiery installed at latest version...I have set this configuration up many times but I wasn't involved with this particular install, so I don't know if it's tech induced or not...
Fiery is set up w/ static IP and Obtain IP for engine to Yes. I was trying to get to emperon controller but web page timed out so this is how I noticed the problem...Fiery interface is available trhough LCD panel,and customer has no complaints about printing, but when I printed out the emperon config sheet it showed 169.x.x.x indicating DHCP aquire failure. Went to look at TCP/IP settings but network settings selection (and security settings) are gone, so I can't make any changes to the MFP IP Settings. Took the controller off the network and pinged what should be the second IP address assigned by the controller to the MFP and I got a response. Thought that must be the probem..Decided to go through the setup (Fiery) from scratch but found that in service mode Machine settings, the arrow allowing you to navigate to the image controller setting is missing, so I can't de-install it.
So here's what I have...Printing is working fine through fiery, but Fiery is not assigning ip address to MFP. Can't get into MFP network settings to turn on DHCP and can't de-install the Fiery. I did try a firmware reload, but no change. Any thoughts? TIA Emujo
Fiery is set up w/ static IP and Obtain IP for engine to Yes. I was trying to get to emperon controller but web page timed out so this is how I noticed the problem...Fiery interface is available trhough LCD panel,and customer has no complaints about printing, but when I printed out the emperon config sheet it showed 169.x.x.x indicating DHCP aquire failure. Went to look at TCP/IP settings but network settings selection (and security settings) are gone, so I can't make any changes to the MFP IP Settings. Took the controller off the network and pinged what should be the second IP address assigned by the controller to the MFP and I got a response. Thought that must be the probem..Decided to go through the setup (Fiery) from scratch but found that in service mode Machine settings, the arrow allowing you to navigate to the image controller setting is missing, so I can't de-install it.
So here's what I have...Printing is working fine through fiery, but Fiery is not assigning ip address to MFP. Can't get into MFP network settings to turn on DHCP and can't de-install the Fiery. I did try a firmware reload, but no change. Any thoughts? TIA Emujo