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bkamoga
12-01-2011, 06:18 AM
l have amachine c352 its pouring cyan on all the print outs
the image comes out but the whole paper come out with cyan
i hve changed the drum on the imaging unit and but still the same
problem, l have changed the l nterchanged the i maging units buy
puting cyan in magenta and magenta in cyan but now it came in
magenta. l hve changed the print head but still the same problem
but when i stablize like 5 times cyan disappers completely after many print
outs it comes back.But still it keeps on asking me to replace cyan toner every like
after five prints.
some help pliz i will be very grate full

Zeldaman
12-01-2011, 07:40 AM
l have amachine c352 its pouring cyan on all the print outs
the image comes out but the whole paper come out with cyan
i hve changed the drum on the imaging unit and but still the same
problem, l have changed the l nterchanged the i maging units buy
puting cyan in magenta and magenta in cyan but now it came in
magenta. l hve changed the print head but still the same problem
but when i stablize like 5 times cyan disappers completely after many print
outs it comes back.But still it keeps on asking me to replace cyan toner every like
after five prints.
some help pliz i will be very grate full

Hi there!
Had the same sh.. with yellow: check the HV-contacts especely the springs. If they are not 100% in place you get this phenomen without any troublecode.
Greetings...

kingarthur
12-01-2011, 08:35 AM
i'm not sure if i've read this right...you say you've changed the drum, but not the imaging unit, you swapped the devs over betweeen the cyan & magenta units, then the problem occurred on the magenta unit....in wihich case it has to be the imaging unit..

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