Oh no, not again....
2 months ago i solved the same error on the same copier.
Today my customer calls reporting same error.
Went to the site and (again) replaced PS-28 sensor.
This time i spent a lot of time teaching my customer about the correct procedure of changing toner.
My customer says not, but i'm sure that the arrow was not pointing at top when the toner bottle is replaced.
Next time the toner runs out i must go to my customer and replace bottle myself.
Anyone here has same issue?
2 months ago i solved the same error on the same copier.
Today my customer calls reporting same error.
Went to the site and (again) replaced PS-28 sensor.
This time i spent a lot of time teaching my customer about the correct procedure of changing toner.
My customer says not, but i'm sure that the arrow was not pointing at top when the toner bottle is replaced.
Next time the toner runs out i must go to my customer and replace bottle myself.
Anyone here has same issue?
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