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ReoNeo
01-04-2012, 12:04 PM
Can someone please help with an issue we have on a Vl6522c.
We got a jam code 9901, but in the tsm we don’t find anything regarding this error code.
I find something in the Konica Solution report, regarding this issue, but the customer have no setting for transparencies.
We have tried to put in the latest firmware, and also changed complete by pass tray. With no luck.
The scenario is as follow.
Customer wants to copy from the by pass tray, it move the paper 1 cm in to the machine, the by pass tray moves downwards and show paper jam.
We have tried a variety off paper from 80 to 250g paper.
And in the counter list is showing only error 9901, and nothing else.
And after that, the machine must be restarted with the main switch.:mad:'
Have changed Printer control board, mfp board and ram.

blackcat4866
01-04-2012, 07:23 PM
99-01 jam is a controller stop due to mis-matched paper size or media type.

I suggest that you focus on just one paper size for now. Insert the paper in the bypass tray. What size is displayed on the panel? If it doesn't match, there's your problem. Try various standard paper sizes to determine if they are properly recognized.

The tray width adjustment may resolve this issue for you:
13742
13743

=^..^=

Mr Spock
01-05-2012, 12:35 AM
TAUS1002222EN01
Incorrect transparencies and/or machine settings.

Note: Konica Minolta does not “officially” support copying/printing of color transparencies.

bizhub C452/C552/C652
For minimum firmware version 26:



Recommended OHP Paper: CG3700 by 3M™ (Item #7640000420).

Select Paper Type [Thick4] on the MFP panel or the print driver.

For firmware version 24 or earlier:


Recommended OHP Paper: CG3700 by 3M™ (Item #7640000420).

Select Paper Type [Thick4] on the MFP panel or the print driver. Please ensure that the following is completed first.

a. Set the software switch.


Service Mode a System 2 a Software SW

SW No.: 59

HEX setting: 01 (press FIX)

b. Set the Security mode.


Security mode a Engine FW DipSW

Select [1]

c. Turn the Main SW OFF/ON (wait a few seconds between turning the MFP OFF and then back ON).

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