Laserbeam
01-12-2012, 09:52 PM
Hello all,
firstly, I wish all a happy new year!
Today I was fixing a problem with a new Konica C452 (Totalcount 2000) in a copy-shop.The problem occurs only when using thick paper (250 gr.) In the attachment you can see some examples.
The syptom didn't occur every copy but sporadically in multiple copies. Tomorrow I will replace the Fixing unit.
In the Service-Menu I've made the following changes:
1. Increasing the fixing-temperature by 5 degrees Celsius for upper and lower roller
2. Fixing speed for thíck paper -10 mm
3. Change from Production to Quality interval
Unfortunately, these adjustments brought no success.
Today, when I was in the same copy-shop, my test-copies didn't show any fixing problems. The customer assured me that he had all the settings correct (Thick paper in Bypass and setting to Thick paper 4)
I was wondering if anyone had experienced any similar issues or have any idea as to how this can be overcome or corrected
With best regards
Joachim
firstly, I wish all a happy new year!
Today I was fixing a problem with a new Konica C452 (Totalcount 2000) in a copy-shop.The problem occurs only when using thick paper (250 gr.) In the attachment you can see some examples.
The syptom didn't occur every copy but sporadically in multiple copies. Tomorrow I will replace the Fixing unit.
In the Service-Menu I've made the following changes:
1. Increasing the fixing-temperature by 5 degrees Celsius for upper and lower roller
2. Fixing speed for thíck paper -10 mm
3. Change from Production to Quality interval
Unfortunately, these adjustments brought no success.
Today, when I was in the same copy-shop, my test-copies didn't show any fixing problems. The customer assured me that he had all the settings correct (Thick paper in Bypass and setting to Thick paper 4)
I was wondering if anyone had experienced any similar issues or have any idea as to how this can be overcome or corrected
With best regards
Joachim