Magicolor 5670EN

[buscale]

I have a laser error 0310 on a Magicolor 5670EN.

Someone can help me ?

[Glaander]

I have a laser error 0310 on a Magicolor 5670EN.

Someone can help me ?

1 Check the cable and connector for proper
connection and correct as necessary.
2 Change PH unit.
3 Change PRCB.

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[fixthecopier]

It will be the printhead and it is a bitch to change. The ribbon snakes through the machine. Last time I had that code , it came up on 2 machines within a week and I had just sold 3 of them to this customer. I felt I got a bad batch and called and had Konica replace all 3 of them.

[sprdav]

definitely laser or (print head) is it under warranty, KM will warranty it if it is?