Andyrsv
02-02-2012, 05:04 PM
Hi , we now have several of these with very poor copy quality in standard exposure mode. Prints are perfect. Some of these machines are brand new out of the box and others are up to 2 years old at customers. HPs techinical answer is to default to Photograph mode. Old firmware works ok but the new toner only works with the new firmware so we hit a brick wall there. The latest firmware , once installed ,cannot be downgraded.
Just trying to find how widespread this is and if anyone has the answer. Thanks in advance. Sorry ,these are CM6030/40s
Just trying to find how widespread this is and if anyone has the answer. Thanks in advance. Sorry ,these are CM6030/40s