AlGreg
03-12-2012, 11:15 AM
Hello all,
I have a C253 in a small office I work at and I need to monitor and log the copy/print usage of the machine. I installed the latest PageScope Data Administrator on my computer and set it up but when I want to use the log viewer I can only read the scan&fax logs, the audit log seems to be empty.
When I try to export the audit log through the PageScope Web Connection it gives me a text file with only the headers in it, no data lines at all.
The copier's manual only says that audit logging must be enabled to work but I am unable to find it in the machine's settings.
Thank you&bye
I have a C253 in a small office I work at and I need to monitor and log the copy/print usage of the machine. I installed the latest PageScope Data Administrator on my computer and set it up but when I want to use the log viewer I can only read the scan&fax logs, the audit log seems to be empty.
When I try to export the audit log through the PageScope Web Connection it gives me a text file with only the headers in it, no data lines at all.
The copier's manual only says that audit logging must be enabled to work but I am unable to find it in the machine's settings.
Thank you&bye