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AlGreg
03-12-2012, 11:15 AM
Hello all,


I have a C253 in a small office I work at and I need to monitor and log the copy/print usage of the machine. I installed the latest PageScope Data Administrator on my computer and set it up but when I want to use the log viewer I can only read the scan&fax logs, the audit log seems to be empty.

When I try to export the audit log through the PageScope Web Connection it gives me a text file with only the headers in it, no data lines at all.

The copier's manual only says that audit logging must be enabled to work but I am unable to find it in the machine's settings.


Thank you&bye

MCBIG
03-13-2012, 03:39 AM
Just a thought.... but you may need the Log Management Utility available from the public KMBS user web support.
Konica Minolta Drivers & Support from Konica Minolta Business Solutions (http://kmbs.konicaminolta.us/wps/portal/web/home/support) ... click on download drivers / firmware, select your machine and then click on utilities and view files.

..or the actual download page is here:

Support & Drivers Search Results | Product: bizhub C253 / File Type: Utilities (http://onyxftp.mykonicaminolta.com/download/SearchResults.aspx?productid=1021&filetypeid=5)

2nd utility down from the top.

AlGreg
03-13-2012, 08:48 AM
The LMU is embedded into the Data Administrator as a plugin, so it is already installed... I downloaded it anyway as it was a slightly newer version, but it did not solve my problem :(

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