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jonw
03-12-2012, 07:16 PM
Hi hope someone can help got a c652 with tray 3 jams done all the obvious but misfeeding in tray j 1301. I think i remember someone fitting a ribbed pickup roller from another model.. any help would be good

cheers

Jon

mo0651
03-12-2012, 08:30 PM
Inspect the rear latch on side jam door. If you have replaced rollers, and clutches, it could be broken. Black on black part is hard to see. But has been the issue on a couple of our machines.

bizhub1
03-12-2012, 11:26 PM
KM also has a update for this issue, the TAD # is TAUS0902737EN03.

Subject:
Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3 (1500-sheet). Jamming may be intermittent (more frequent if feeding thin paper).

Description:
Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3.
Solution:
PROBABLE CAUSES:
1. The conveyance roller located in the Tray 3 feed unit has worn down due to low quality paper which changes the diameter of the conveyance rollers. This causes the paper, when fed, to contact the white plastic pressure rollers below the conveyance rollers. This happens after approximately one million feeds from Tray 3.
Replace the conveyance roller (p/n A00J 6011 11).

2. Paper is stopping at the paper feed roller because the Timing Belt/96L (p/n A00J 6198 00) has run off the Pulley/14T (p/n A00J 6196 00) onto the Washer (p/n A00J 6029 00).
Replace the original pulley with the modified Pulley/14T (p/n A00J 6196 11) and the original washer with the modified Washer (p/n A0P0 6640 00).
Note: Please refer to the attached Technical Notice and Parts Modification Notices for more detail.

3. The 3rd and subsequent sheets of paper jam in the Tray 3 Horizontal Transport section. The activation timing of Tray 3 paper feed sensor (PS21) is later than the designed basis time because thin paper may sag at the detection point of the actuator for PS21. The stop timing of the paper is delayed, and the distance between the paper and the previously fed sheet becomes narrower. Consequently, Horizontal Transport sensor (PS29) cannot detect the lead edge of the paper and a jam occurs.
Install modified parts:


Adding two ribs on Paper feed base frame/1 (p/n A00J 6001 04).

Shape change to Actuator (p/n A00J 6040 02).

Please replace the Paper feed base frame/1 and Actuator with the modified parts at the same time.
The Paper feed units are also modified (p/n A00J R757 11 for bizhub C451/C550/C650 and p/n A0P0 R722 11 for bizhub C452/C552/C652). Please refer to the attached technical and parts notices for more detail.
Notes:
a. The modified parts have been installed in production of the bizhub C552DS/C652DS.
b. If the actuator is still not resolving the issue, install plastic material 2-3mm thick to the edge of the actuator to PS21. This will cause the paper to strike the actuator sooner.
http://onyxftp.mykonicaminolta.com/media/CPDocs/actuator_addition.png
Please see attached photos.
c. This has been escalated to KMBT.

4. The main body firmware was upgraded, but the FS-526 finisher firmware was not upgraded at the same time.
Reflash the finisher firmware. Please see attached Technical Bulletin #8135 for more detail. To view a PDF, you may need to download a free copy of Adobe Reader®.

blackcat4866
03-12-2012, 11:35 PM
Good Info, Thanks bizhub1. =^..^=

emujo
03-13-2012, 01:00 AM
Hi hope someone can help got a c652 with tray 3 jams done all the obvious but misfeeding in tray j 1301. I think i remember someone fitting a ribbed pickup roller from another model.. any help would be good

cheers

Jon

The part your thinking about is the Bizhub 750/751 p/u roller..much better then the original for paper feed..pull the rubber of the shaft and put on the original feed roller shaft..you have to shave it down about 1/2 inch. Emujo

EarthKmTech
03-13-2012, 12:03 PM
When all else fails i just change the complete feed unit for the defective trAy, 3 or 4. Hasnt let me down yet..

blaze2000
03-13-2012, 12:42 PM
great info Bizhub1, thanks for sharing, added rep.

jonw
03-13-2012, 07:22 PM
KM also has a update for this issue, the TAD # is TAUS0902737EN03.

Subject:
Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3 (1500-sheet). Jamming may be intermittent (more frequent if feeding thin paper).

Description:
Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3.
Solution:
PROBABLE CAUSES:
1. The conveyance roller located in the Tray 3 feed unit has worn down due to low quality paper which changes the diameter of the conveyance rollers. This causes the paper, when fed, to contact the white plastic pressure rollers below the conveyance rollers. This happens after approximately one million feeds from Tray 3.
Replace the conveyance roller (p/n A00J 6011 11).

2. Paper is stopping at the paper feed roller because the Timing Belt/96L (p/n A00J 6198 00) has run off the Pulley/14T (p/n A00J 6196 00) onto the Washer (p/n A00J 6029 00).
Replace the original pulley with the modified Pulley/14T (p/n A00J 6196 11) and the original washer with the modified Washer (p/n A0P0 6640 00).
Note: Please refer to the attached Technical Notice and Parts Modification Notices for more detail.

3. The 3rd and subsequent sheets of paper jam in the Tray 3 Horizontal Transport section. The activation timing of Tray 3 paper feed sensor (PS21) is later than the designed basis time because thin paper may sag at the detection point of the actuator for PS21. The stop timing of the paper is delayed, and the distance between the paper and the previously fed sheet becomes narrower. Consequently, Horizontal Transport sensor (PS29) cannot detect the lead edge of the paper and a jam occurs.
Install modified parts:


Adding two ribs on Paper feed base frame/1 (p/n A00J 6001 04).
Shape change to Actuator (p/n A00J 6040 02).
Please replace the Paper feed base frame/1 and Actuator with the modified parts at the same time.
The Paper feed units are also modified (p/n A00J R757 11 for bizhub C451/C550/C650 and p/n A0P0 R722 11 for bizhub C452/C552/C652). Please refer to the attached technical and parts notices for more detail.
Notes:
a. The modified parts have been installed in production of the bizhub C552DS/C652DS.
b. If the actuator is still not resolving the issue, install plastic material 2-3mm thick to the edge of the actuator to PS21. This will cause the paper to strike the actuator sooner.
http://onyxftp.mykonicaminolta.com/media/CPDocs/actuator_addition.png
Please see attached photos.
c. This has been escalated to KMBT.

4. The main body firmware was upgraded, but the FS-526 finisher firmware was not upgraded at the same time.
Reflash the finisher firmware. Please see attached Technical Bulletin #8135 for more detail. To view a PDF, you may need to download a free copy of Adobe Reader®.

Great info... thanks for your help

jonw
03-13-2012, 07:24 PM
The part your thinking about is the Bizhub 750/751 p/u roller..much better then the original for paper feed..pull the rubber of the shaft and put on the original feed roller shaft..you have to shave it down about 1/2 inch. Emujo

Cheers

jonw
03-13-2012, 07:25 PM
Thanks for all your info ..will keep you up to date on progress

Cheers


Jon

EarthKmTech
03-13-2012, 10:27 PM
c452 series tray 4 feed assembly is compatible with the c451 series too for anyone distressed at the fact that only the individual parts are listed in the c451 parts manual.

have done it a few times, never had an issue.

habik
02-11-2013, 05:07 PM
The part your thinking about is the Bizhub 750/751 p/u roller..much better then the original for paper feed..pull the rubber of the shaft and put on the original feed roller shaft..you have to shave it down about 1/2 inch. Emujo


Hi Emujo,

Would you have a part nr. for that p/u roller. Cheers. I want to give it a try.

Issac-brock
02-11-2015, 05:31 PM
Hi all,

Had similar issue on Bizhub 552 today, ordered and replaced the tray 3 feed assy as it was indeed out of date per bulletins. No difference. Paper from tray 3 only would skew and crumple, sometimes jam. Tore apart and inspected/cleaned the "level conveyance section" and right side door. No difference. Took out tray 2 to watch paper pass from tray 3, was skewing in "level conveyance section".

Further observed paper lifting in tray 3. Looked higher at the rear lead edge. Took out paper (maybe 100 sheets) inspected lifting of tray 3, looked fine. Putting paper back in I noticed 10 dog eared sheets at bottom of pile, looked fine in tray but was lifting the paper just enough at the rear lead edge to catch and skew going through the p/u feed assy.

Sadly I normally check the paper first but it really looked fine in the tray, I even fanned it and didn't see the dog eared sheets.

Issue resolved for me.

Cheers,

Colin

allan
02-11-2015, 06:52 PM
Good thread, I have had that broken door latch on a couple of machines. Its easy to miss. Also some techs are not using the right tools to remove the feed unit and breaks the plastic housing near the clutches. You cant remove it with your normal screwdriver without removing tray one and two first, only shows a crack but causes the machine to jam.

Issac-brock
02-11-2015, 09:37 PM
Good thread, I have had that broken door latch on a couple of machines. Its easy to miss. Also some techs are not using the right tools to remove the feed unit and breaks the plastic housing near the clutches. You cant remove it with your normal screwdriver without removing tray one and two first, only shows a crack but causes the machine to jam.


If you remove the 2 screws from the rail (1 on each side) that prevent the tray from rolling out all the way you can easily get to the rear screw for the feed unit.

allan
02-11-2015, 09:43 PM
If you remove the 2 screws from the rail (1 on each side) that prevent the tray from rolling out all the way you can easily get to the rear screw for the feed unit.

Thanks that would make things easier. Did not even occur to me.

bizhub1
02-12-2015, 02:16 AM
Just an FYI, KM has a new ribbed pickup roller for these models. It is for the trays and the bypass tray. The new 654's are coming with it installed. The part# is A5C1562200. There is a tech bulletin for it.

habik
02-12-2015, 09:08 AM
Cheers Bizhub1 for all your posts. Much appreciated!


Sent from my iDon't believe in marketing device using Tapatalk

habik
02-16-2015, 05:23 PM
Just an FYI, KM has a new ribbed pickup roller for these models. It is for the trays and the bypass tray. The new 654's are coming with it installed. The part# is A5C1562200. There is a tech bulletin for it.

Many Thanks Bizhub1. Much appreciated!

In case someone having difficulties finding the bulletins:
C554e series
DEV140660E0

C754e - Series
DEV140659E0
DEV140507E0
DEV140408E0
DEV130494E1

Synaux
02-16-2015, 07:00 PM
So are these new rollers compatible with the c451/552 series?

Precision Roller lists compatibility with:



Konica Minolta bizhub 223 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-223/products.html)
Konica Minolta bizhub 224E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-224e/products.html)
Konica Minolta bizhub 283 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-283/products.html)
Konica Minolta bizhub 284E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-284e/products.html)
Konica Minolta bizhub 36 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-36/products.html)
Konica Minolta bizhub 363 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-363/products.html)
Konica Minolta bizhub 364E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-364e/products.html)
Konica Minolta bizhub 42 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-42/products.html)
Konica Minolta bizhub 423 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-423/products.html)
Konica Minolta bizhub 454E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-454e/products.html)
Konica Minolta bizhub 554E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-554e/products.html)
Konica Minolta bizhub C220 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c220/products.html)
Konica Minolta bizhub C224 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c224/products.html)
Konica Minolta bizhub C224e (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c224e/products.html)
Konica Minolta bizhub C280 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c280/products.html)
Konica Minolta bizhub C284 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c284/products.html)
Konica Minolta bizhub C284e (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c284e/products.html)
Konica Minolta bizhub C360 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c360/products.html)
Konica Minolta bizhub C364 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c364/products.html)
Konica Minolta bizhub C452 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c452/products.html)
Konica Minolta bizhub C454 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c454/products.html)
Konica Minolta bizhub C554 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c554/products.html)
Konica Minolta LU204 (http://www.precisionroller.com/konica-minolta-lu204/products.html)
Konica Minolta LU301 (http://www.precisionroller.com/konica-minolta-lu301/products.html)
Konica Minolta PC107 (http://www.precisionroller.com/konica-minolta-pc107/products.html)
Konica Minolta PC109 (http://www.precisionroller.com/konica-minolta-pc109/products.html)
Konica Minolta PC110 (http://www.precisionroller.com/konica-minolta-pc110/products.html)
Konica Minolta PC207 (http://www.precisionroller.com/konica-minolta-pc207/products.html)
Konica Minolta PC208 (http://www.precisionroller.com/konica-minolta-pc208/products.html)
Konica Minolta PC210 (http://www.precisionroller.com/konica-minolta-pc210/products.html)
Konica Minolta PC408 (http://www.precisionroller.com/konica-minolta-pc408/products.html)
Konica Minolta PC409 (http://www.precisionroller.com/konica-minolta-pc409/products.html)
Konica Minolta PC410 (http://www.precisionroller.com/konica-minolta-pc410/products.html)

CompyTech
02-16-2015, 08:38 PM
So are these new rollers compatible with the c451/552 series?

Precision Roller lists compatibility with:



Konica Minolta bizhub 223 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-223/products.html)
Konica Minolta bizhub 224E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-224e/products.html)
Konica Minolta bizhub 283 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-283/products.html)
Konica Minolta bizhub 284E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-284e/products.html)
Konica Minolta bizhub 36 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-36/products.html)
Konica Minolta bizhub 363 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-363/products.html)
Konica Minolta bizhub 364E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-364e/products.html)
Konica Minolta bizhub 42 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-42/products.html)
Konica Minolta bizhub 423 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-423/products.html)
Konica Minolta bizhub 454E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-454e/products.html)
Konica Minolta bizhub 554E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-554e/products.html)
Konica Minolta bizhub C220 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c220/products.html)
Konica Minolta bizhub C224 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c224/products.html)
Konica Minolta bizhub C224e (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c224e/products.html)
Konica Minolta bizhub C280 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c280/products.html)
Konica Minolta bizhub C284 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c284/products.html)
Konica Minolta bizhub C284e (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c284e/products.html)
Konica Minolta bizhub C360 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c360/products.html)
Konica Minolta bizhub C364 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c364/products.html)
Konica Minolta bizhub C452 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c452/products.html)
Konica Minolta bizhub C454 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c454/products.html)
Konica Minolta bizhub C554 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c554/products.html)
Konica Minolta LU204 (http://www.precisionroller.com/konica-minolta-lu204/products.html)
Konica Minolta LU301 (http://www.precisionroller.com/konica-minolta-lu301/products.html)
Konica Minolta PC107 (http://www.precisionroller.com/konica-minolta-pc107/products.html)
Konica Minolta PC109 (http://www.precisionroller.com/konica-minolta-pc109/products.html)
Konica Minolta PC110 (http://www.precisionroller.com/konica-minolta-pc110/products.html)
Konica Minolta PC207 (http://www.precisionroller.com/konica-minolta-pc207/products.html)
Konica Minolta PC208 (http://www.precisionroller.com/konica-minolta-pc208/products.html)
Konica Minolta PC210 (http://www.precisionroller.com/konica-minolta-pc210/products.html)
Konica Minolta PC408 (http://www.precisionroller.com/konica-minolta-pc408/products.html)
Konica Minolta PC409 (http://www.precisionroller.com/konica-minolta-pc409/products.html)
Konica Minolta PC410 (http://www.precisionroller.com/konica-minolta-pc410/products.html)



I don't know if they're officially compatible(yet), but they should work. I've used the newer orange rollers and the black ow bushing(clutch) in the older 250s/500s that have the blue style with white owb (clutch), and it's worked fine even though it's not "official"

habik
02-16-2015, 09:25 PM
So are these new rollers compatible with the c451/552 series?

Precision Roller lists compatibility with:



Konica Minolta bizhub 223 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-223/products.html)
Konica Minolta bizhub 224E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-224e/products.html)
Konica Minolta bizhub 283 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-283/products.html)
Konica Minolta bizhub 284E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-284e/products.html)
Konica Minolta bizhub 36 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-36/products.html)
Konica Minolta bizhub 363 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-363/products.html)
Konica Minolta bizhub 364E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-364e/products.html)
Konica Minolta bizhub 42 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-42/products.html)
Konica Minolta bizhub 423 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-423/products.html)
Konica Minolta bizhub 454E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-454e/products.html)
Konica Minolta bizhub 554E (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-554e/products.html)
Konica Minolta bizhub C220 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c220/products.html)
Konica Minolta bizhub C224 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c224/products.html)
Konica Minolta bizhub C224e (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c224e/products.html)
Konica Minolta bizhub C280 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c280/products.html)
Konica Minolta bizhub C284 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c284/products.html)
Konica Minolta bizhub C284e (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c284e/products.html)
Konica Minolta bizhub C360 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c360/products.html)
Konica Minolta bizhub C364 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c364/products.html)
Konica Minolta bizhub C452 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c452/products.html)
Konica Minolta bizhub C454 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c454/products.html)
Konica Minolta bizhub C554 (http://www.precisionroller.com/toner-cartridges-for-konica-minolta-bizhub-c554/products.html)
Konica Minolta LU204 (http://www.precisionroller.com/konica-minolta-lu204/products.html)
Konica Minolta LU301 (http://www.precisionroller.com/konica-minolta-lu301/products.html)
Konica Minolta PC107 (http://www.precisionroller.com/konica-minolta-pc107/products.html)
Konica Minolta PC109 (http://www.precisionroller.com/konica-minolta-pc109/products.html)
Konica Minolta PC110 (http://www.precisionroller.com/konica-minolta-pc110/products.html)
Konica Minolta PC207 (http://www.precisionroller.com/konica-minolta-pc207/products.html)
Konica Minolta PC208 (http://www.precisionroller.com/konica-minolta-pc208/products.html)
Konica Minolta PC210 (http://www.precisionroller.com/konica-minolta-pc210/products.html)
Konica Minolta PC408 (http://www.precisionroller.com/konica-minolta-pc408/products.html)
Konica Minolta PC409 (http://www.precisionroller.com/konica-minolta-pc409/products.html)
Konica Minolta PC410 (http://www.precisionroller.com/konica-minolta-pc410/products.html)


I would say yes! The pick-up roller have been the same with feed roller for donkeys years. The usual wear out in my case( obviously depending from customer to customer and paper type and manufacturer and usage) they would last in the range of 100-180k. Just for the sake of minimising call backs, i've changed all 3 (pickup, feed, sep and clutches) as a set. Now with this pickup i do just feed and sep as a set and all magic! Id imagine the pickup would last 2.5 a 3 sets of feed/ separation.



Sent from my iDon't believe in marketing device using Tapatalk

giddyupngo
03-26-2015, 05:08 PM
I know this is a 3 year old thread, but I saw something today that may help others. I was working on a Konica Minolta 552 (1.6 million copies), getting occasional 1301 jams, where the paper hardly moved out of the drawer. I removed the stop screws on the Tray 3 slides, and pulled it out to the end of the slides. Removed all paper, and rotated the lift shaft. Noticed that T3 lift plate was not lifting squarely. The right rear black lift cable was slightly longer, looks like the ball welded on the end of the cable was pulled off slightly. I bent a c clip above the ball, under the plate, and it leveled out the lift plate considerably. I noticed that the stacked paper magnifies a crooked lift plate, and after paper has been run several times, it gets fluffy/wavy, then it will jam regardless. To test this fill the Tray completely and run it all with a paper passage test. This machine would jam when the paper got to a certain amount remaining, probably maximizing the misalignment of the plate. Also cleaned lift sensor and paper feed sensors. This also explains why the front black guide plate (rests on paper next to feed roller) had excessive wear/grooves in it. Hope this helps someone!

has17
08-30-2015, 09:56 AM
KM also has a update for this issue, the TAD # is TAUS0902737EN03.

Subject:
Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3 (1500-sheet). Jamming may be intermittent (more frequent if feeding thin paper).

Description:
Jam code 13-01 (1301), 17-09 (1709) or 17-30 when feeding paper from Tray 3.
Solution:
PROBABLE CAUSES:
1. The conveyance roller located in the Tray 3 feed unit has worn down due to low quality paper which changes the diameter of the conveyance rollers. This causes the paper, when fed, to contact the white plastic pressure rollers below the conveyance rollers. This happens after approximately one million feeds from Tray 3.
Replace the conveyance roller (p/n A00J 6011 11).

2. Paper is stopping at the paper feed roller because the Timing Belt/96L (p/n A00J 6198 00) has run off the Pulley/14T (p/n A00J 6196 00) onto the Washer (p/n A00J 6029 00).
Replace the original pulley with the modified Pulley/14T (p/n A00J 6196 11) and the original washer with the modified Washer (p/n A0P0 6640 00).
Note: Please refer to the attached Technical Notice and Parts Modification Notices for more detail.

3. The 3rd and subsequent sheets of paper jam in the Tray 3 Horizontal Transport section. The activation timing of Tray 3 paper feed sensor (PS21) is later than the designed basis time because thin paper may sag at the detection point of the actuator for PS21. The stop timing of the paper is delayed, and the distance between the paper and the previously fed sheet becomes narrower. Consequently, Horizontal Transport sensor (PS29) cannot detect the lead edge of the paper and a jam occurs.
Install modified parts:


Adding two ribs on Paper feed base frame/1 (p/n A00J 6001 04).
Shape change to Actuator (p/n A00J 6040 02).

Please replace the Paper feed base frame/1 and Actuator with the modified parts at the same time.
The Paper feed units are also modified (p/n A00J R757 11 for bizhub C451/C550/C650 and p/n A0P0 R722 11 for bizhub C452/C552/C652). Please refer to the attached technical and parts notices for more detail.
Notes:
a. The modified parts have been installed in production of the bizhub C552DS/C652DS.
b. If the actuator is still not resolving the issue, install plastic material 2-3mm thick to the edge of the actuator to PS21. This will cause the paper to strike the actuator sooner.
http://onyxftp.mykonicaminolta.com/media/CPDocs/actuator_addition.png
Please see attached photos.
c. This has been escalated to KMBT.

4. The main body firmware was upgraded, but the FS-526 finisher firmware was not upgraded at the same time.
Reflash the finisher firmware. Please see attached Technical Bulletin #8135 for more detail. To view a PDF, you may need to download a free copy of Adobe Reader®.

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