Scan to email KM bizhub c350

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  • TonerMonkey
    #1

    Scan to email KM bizhub c350

    Anyone had the problem with \'Transfer Error\' in the scan log after setting up - customer has exchange smtp server on a remote subnet and say everything in the domain should be passed through by mail server, can scan ok on laptop and x-over cable - suspect may be a routing problem? customer thinks their connectivity\'s ok because they can see the copier web page.

    Heeeeeeeeeeeeeeellllllllllllllllllllllllllllllllpp pppp !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Tags: bizhub, bizhub c35, c35, c350, cable, connectivity, copier, customer, email, email address, error, every, exchange, laptop, log, mail, nec, occurs, over, page, scan, scan settings, scan to email, server, set, setting, single page, ting, transfer, web
    • CMB
      KonicaMinolta Tech.

      250+ Posts
      • Mar 2005
      • 458
      #2
      Re:Scan to email KM bizhub c350

      Model: C350
      Solution ID: 181761
      Type:
      Created: 08-12-2004 at 12:43:47
      Last Modified: 08-18-2004
      Description:
      \'Transfer Error. when scanning to email.
      Note: Scanning using the internal controller without an additional hard drive. Message occurs with JPEGs and Adobe* Acrobat* PDFs

      Solution:
      CAUSE: Only single page documents can be scanned to a C350 with no hard drive and a \'From\' email address must be provided.

      SOLUTION: When the administrator is configuring the SCAN settings they must set \"Scanned file Separation =\" to YES. A \'From\' email address must be provided as well.

      *Trademark ownership information
      http://christianoutdoorsman.com/forums/
      www.lewisdigital.net
      Lewis Digital
      630-1 Capital Circle N.E. | Tallahassee, FL 32301
      Telephone: 850.222.4418

      Live such good lives among the pagans that, though they accuse you of doing wrong, they may see your good deeds and glorify God on the day he visits us. 1 Peter 2:12

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        • Tonerbomb
          AutoMajical Resolutionist

          Site Contributor
          2,500+ Posts
          • Feb 2005
          • 2589
          #3
          Re:Scan to email KM bizhub c350

          inch: inch: Check the subnet, gateway and DNS settings!! :evil: :evil: :evil:
          Mystic Crystal Revelations

            Comment

            • TonerMonkey
              Technician

              50+ Posts
              • Jun 2005
              • 71
              #4
              Re:Scan to email KM bizhub c350

              Many thanks for the info, I\'ll have a go again at configuring this for email with these limitations in mind but suspect might have to try and set up FTP or SMB instead as the machine has no HDD.

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