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04-05-2012, 04:20 PM
i have a minolta C350 that is doing smudging cyans, put a new imaging unit in the machine and it still has the same problem. i am a kyocera tech and not really familiar with this problem and not sure how to fix it. it is for a church and with Easter coming up there really wanting me to have it fixed today. any help would be much appreciated.. 15121

04-05-2012, 04:21 PM
notice the blue, green and purple colors at the heavy fill end

04-05-2012, 04:25 PM
Use the wand to clean the led's under the drum units, also give the id sensors a clean, they are located under the transfer belt.

04-05-2012, 05:02 PM
Remove the IU's and maybe the transfer belt unit. Scrub the led lens. We use alcohol. The cleaning wand may not be enough to clean.

04-05-2012, 05:10 PM
Thank you guys so much. ;-) if you need any Kyocera info let me know.. thanks

04-06-2012, 04:25 PM
thank you that solved the problem

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