420i/520i Toner Dusting

[Jimbo1]

I am curious to see if I am the only one noticing this issure. I work on a great number of the Falcon series of machines and of course we consider the 420i/520i to be Falcon IV.
On none of the previous Falcons have I ever noticed any significant toner dusting unless there had been a main charge shorting issue.
However with the Falcon 4 it seems to be a realy regular thing. I went to PM one a week or so ago and it hadn't had a call in quite a bit. The entire aluminum guide assembly just above the transfer roller was coated just almost entirely black from it. Took several minutes to get it clean and I don't mean with the vacuum.
I just came from a call on one that I had run a call about a week and a half before. There was a significant bit of toner dust there.
I just find it strange that after so many versions of this machine that have only had paper dusting issues, suddenly toner dust is a problem.

Solutions? Does it matter to anyone else?

The Falconer

:)

[Jules Winfield]

I guess I'll just ask because I don't think you mentioned it, but is non-OEM toner being used in these problem machines?

[pjdbm]

Never had any issues with these, in fact, I think they are outstanding boxes.

There is however, a bulletin for this on the new machines as in-between maintenance which makes me wonder WTF?

[blackcat4866]

I've noticed that the paper dust collector gathers more toner than the previous Falcons, and it does lead to some jamming. No cures though.

It's still 1000% less toner dusting than any Ricoh. =^..^=

[Jimbo1]

I guess I'll just ask because I don't think you mentioned it, but is non-OEM toner being used in these problem machines?

Well that's a good assumption but LORD NO! We do not allow anything like that to go on. Our service contracts include the toner. They really have no reason to go anywhere else.

[Jimbo1]

I've noticed that the paper dust collector gathers more toner than the previous Falcons, and it does lead to some jamming. No cures though.

It's still 1000% less toner dusting than any Ricoh. =^..^=
Oh dear Lord I agree with you on that one. Used to work on the old Aficio series and spent more time vacuuming than fixing.
I just have not seen that with the Falcons until now and it's a mystery. It's the same toner as the Falcon III.

[Jimbo1]

Never had any issues with these, in fact, I think they are outstanding boxes.

There is however, a bulletin for this on the new machines as in-between maintenance which makes me wonder WTF?
Now I haven't seen that bulletin will have to look . Otherwise I agree with you totally. Stellar boxes.