Spratt
05-01-2012, 04:33 AM
Hi just wondering if anyone out there has had any issues with 99-01 jams on C650's.
Have issues on multiple machines that have all done over a million copies and most have LU's fitted and fault usually occurs when doing double sided.
The service manual update specifies the fault as either wrong paper size/type or an erratic operation. The paper is ok and size settings are correct an erratic operation is obvious ( its jamming!) but unable to determine the cause.
Have tried firmware upgrade to latest version, replacing the LU, feed assemblies, cleaning and greasing all shafts up the vertical transport incase of binding, Transfer belt, Transfer roller, fuser, fuser drive, exit assy and reversal unit all to no avail.
My next step is to try the PRCB and the MFPB but if anyone has come across this and has a fix it would be greatly appreciated.
Cheers Brian
Have issues on multiple machines that have all done over a million copies and most have LU's fitted and fault usually occurs when doing double sided.
The service manual update specifies the fault as either wrong paper size/type or an erratic operation. The paper is ok and size settings are correct an erratic operation is obvious ( its jamming!) but unable to determine the cause.
Have tried firmware upgrade to latest version, replacing the LU, feed assemblies, cleaning and greasing all shafts up the vertical transport incase of binding, Transfer belt, Transfer roller, fuser, fuser drive, exit assy and reversal unit all to no avail.
My next step is to try the PRCB and the MFPB but if anyone has come across this and has a fix it would be greatly appreciated.
Cheers Brian