Can not enter service mode

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  • bkamoga
    Technician
    • Oct 2011
    • 31

    [Misc] Can not enter service mode

    I have aprinter C350 and l canot go in to its service maode l have tried all the password
    stop 00 stop 0 1 and then it displays (.................) Enter. but the passworg i have tried
    00000000 or 12345678 or 92729272 but it does not work what is the way forward.
    some reply.
  • JustManuals
    Field Supervisor
    5,000+ Posts
    • Jan 2006
    • 9932

    #2
    Re: Can not enter service mode

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

    http://www.justmanuals.com


    Paul@justmanuals.com

    Comment

    • bkamoga
      Technician
      • Oct 2011
      • 31

      #3
      Re: Can not enter service mode

      kindly if u have it give me the procedure on how do it
      thanks pliz

      Comment

      • JustManuals
        Field Supervisor
        5,000+ Posts
        • Jan 2006
        • 9932

        #4
        Re: Can not enter service mode

        It's in the manual.

        Comment

        • bushy
          Technician
          • May 2007
          • 34

          #5
          Re: Can not enter service mode

          you need to press utility,meter count b4 you try stop 00 stop 01

          Bushy

          Comment

          • TheOwl
            Service Manager
            Site Contributor
            1,000+ Posts
            • Nov 2008
            • 1733

            #6
            Re: Can not enter service mode

            If the passwords are incorrect, then a service tech has changed the password. Might be worth contacting the company that serviced the device.

            Failing that, you will need to replace the NVRAM.
            Please don't ask me for firmware or service manuals as refusal often offends.

            Comment

            • RRodgers
              Service Manager
              1,000+ Posts
              • Jun 2009
              • 1950

              #7
              Re: Can not enter service mode

              Originally posted by TheOwl
              If the passwords are incorrect, then a service tech has changed the password. Might be worth contacting the company that serviced the device.

              Failing that, you will need to replace the NVRAM.
              Yep, that's it.
              Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

              Comment

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