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brianho80
05-12-2012, 05:51 PM
Hi Expert,

Does anyone what happen to the machine according to the image?

i had tested print from demo page / PCL font print and PCs; nothing happen.

It happen intermittent and only happen when customer doing printing, not happen when technician was there to do testing.

anyone can advise?

15819

acusso1234
05-12-2012, 07:39 PM
Are you sure it is not a copy done using the Automatic Document Feeder (ADF)?
Seen this when adf is not parallel to the scan area.
If really it is a print, then ceck fuser unit entrance guide for foreign things like toner melted and clean the registration roller as well.

Hansoon
05-13-2012, 06:18 AM
The shown sample MUST be a copy through ADF. Nothing else is possible. I cannot imagine that paper moves laterally during the copy transfer process.

The ADF is mis aligned and/or the height must be readjusted with the screw on the left hinge so the white guide plate lays flat on the glass.

Hans

brianho80
05-13-2012, 07:41 AM
Thanks for the advise,

Will try do some testing again on adf and fuser

mo0651
05-14-2012, 05:15 PM
Look for missing spacers on the white plate that sits above the narrow slit glass when you are using the adf.

Tata
05-14-2012, 05:28 PM
Yup! Adjust DF height.

kingarthur
05-15-2012, 02:49 PM
Adjust the RADF according to the set up procedure, using a thin piece of paper, it works every time...

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