View Full Version : BH500 jamming at registration from LCT and bypass only

Custom Search

Darren King
06-07-2012, 02:29 PM
I have a BH500 that has started jamming at registration. It appears that the pre-registration roller continues to turn while the registration roller has stopped. This causes the paper to crumple between pre-registration and registration. This only happens from the LCT and bypass, 1st and 2nd trays feed with no problems. Clutches have been changed.
Any help is much appreciated.
No manual needed thanks.

06-07-2012, 08:30 PM
Whats the jam code its logging?

06-07-2012, 10:00 PM
This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads (http://www.justmanuals.com)


Darren King
06-08-2012, 05:38 AM
The jam code is 3100 and has to do with fuser exit sensor not showing ON after the reg. clutch.

Darren King
08-09-2012, 10:35 PM
I finally got back to this POS and discovered that the 2nd tray vertical transport clutch was siezed. I replaced it and all is well.
It is funny that it would not jam feeding letter landscape, but it would jam every time with letter portrait. Oh well, BH500s teach you patience if nothing else.

08-10-2012, 12:52 AM
I haven't had that one before.

Thanks for reporting back

09-14-2012, 07:43 PM
replace reg/ clutch if same replace main board.

Custom Search