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CCS@yahoo
06-27-2012, 06:49 PM
customer has DI3510, stays in warm up screen ( illustrations of 4 or 5 copiers ). attempted reboot, trouble reset; occasionally system goes to ready and becomes operational - 10% operational, 90% inoperational. Eventualy goes back to 'initial start up' screen and freezes up. Used as their printer - possible computer system issue ? Could use some help with this one

solis557
07-12-2012, 06:14 PM
I would remove the network cable from the device and see if the machine goes to the ready state. I had one where the nic went bad and would make the machine reboot, but once i disconnected the network cable it would copy fine.

BR549
07-14-2012, 07:25 PM
Try disconnecting HDD. I had the same problem and that is what it was.

JustManuals
07-15-2012, 06:10 PM
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RRodgers
07-15-2012, 07:13 PM
Check power as well, also might need a flash.

ck1
07-16-2012, 01:21 AM
try remove the NC4 scan unit card and see. if still error rewrite firmware .:cool:

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