Pinoy_Tech
07-03-2012, 07:47 PM
Good day to all,
I have problem regarding Ineo +200 (or so called bizhub C200) scan to SMB account. I managed to create an account and everything is working fine except for one conflict.
At first, I decided to delete all accounts in order for me to make sure that there will be no more registered account remaining on the machine. In short, I created a new account under a certain user “aalmulhim” and I thought it is working alright because all files can received perfectly on created shared folder, but I noticed that every time I send any scan file to my created destination, the machine is generating another scan file (same doc) going to unknown destination "like ip add 172.23.2.15". This is the problem that I can’t really understand!
I assumed that there is no any other account because it is very clear on the KonicaMinolta registration window that there is only one scanning account registered on it. Every scan file sent to “aalmulhim user” will resend to “172.23.2.15” which will not existing as account destination (I never created either). The file sent to “aalmulhim user” will receive within a matter of seconds while the resend file to 172.23.2.15 will never receive and the Tx report will print sooner saying "the following document has not been transmitted", very annoying and sure the customer will never accept like this :o!
BTW, the network setup is controlled by domain. To be honest, I have done a lot of scanning setup but I never had experienced with the same phenomena before. Can anyone analyze this kind of problem?
Attached link is the Tx Report I printed on same machine >>> http://i49.tinypic.com/kda5up.jpg
Thanks to all,
576P_Tech
I have problem regarding Ineo +200 (or so called bizhub C200) scan to SMB account. I managed to create an account and everything is working fine except for one conflict.
At first, I decided to delete all accounts in order for me to make sure that there will be no more registered account remaining on the machine. In short, I created a new account under a certain user “aalmulhim” and I thought it is working alright because all files can received perfectly on created shared folder, but I noticed that every time I send any scan file to my created destination, the machine is generating another scan file (same doc) going to unknown destination "like ip add 172.23.2.15". This is the problem that I can’t really understand!
I assumed that there is no any other account because it is very clear on the KonicaMinolta registration window that there is only one scanning account registered on it. Every scan file sent to “aalmulhim user” will resend to “172.23.2.15” which will not existing as account destination (I never created either). The file sent to “aalmulhim user” will receive within a matter of seconds while the resend file to 172.23.2.15 will never receive and the Tx report will print sooner saying "the following document has not been transmitted", very annoying and sure the customer will never accept like this :o!
BTW, the network setup is controlled by domain. To be honest, I have done a lot of scanning setup but I never had experienced with the same phenomena before. Can anyone analyze this kind of problem?
Attached link is the Tx Report I printed on same machine >>> http://i49.tinypic.com/kda5up.jpg
Thanks to all,
576P_Tech