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Chameleon
07-19-2012, 01:55 AM
Had a good one today, it won't copy scan or print. Has the blue light and says ready to copy but when you hit start it won't print anything and the job switches to "stopped" in the job details, you can try and release it but nothing happens until you delete it and it goes back to a ready state . Tried unplugging it, trouble reset, initialize data, and firmware update. I thought I had it with the firmware because the replace IU message came up as soon as it booted up. Turned off those messages in service mode but still happens, any job will sit in the queue saying "stopped" and will say originals 1 copies 0. In utility>administrator mode the "restrict copy" menu is empty, all 3 pages are just empty menu's. The HDD says not installed, but it was quitting time and I didn't want to tear off the back cover to look it there was one or not. Any ideas??

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