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Nelo
08-14-2012, 12:53 PM
Setting up email address on c203, entered every data and when tried a test scan it displayed an error message can not connect to server and connection timed out. But when pinging from the mfp the smtp address replies. Did the setup several times and stilldisplays the error messages after doing a test. Have I missed out a setting??

JSC
08-14-2012, 04:08 PM
Have you allowed the ip of the copier through the relay?

jsol68
08-14-2012, 04:18 PM
IN the machine settings, do you have an administrator email address?

jsol68
08-14-2012, 04:34 PM
Have the server Administrator add an exception for the printer to the Exchange exceptions list. 1. Open the Control panel and select Windows Firewall. 2. Select Exceptions and Add Port. 3. Add a name and Port number. 4. Click on Change Scope. 5. Select Custom List and add the TCP/IP address for the exception

Nelo
08-14-2012, 09:10 PM
Have you allowed the ip of the copier through the relay?

No, I have'nt.

Nelo
08-14-2012, 09:11 PM
IN the machine settings, do you have an administrator email address?

Yes, email address for the administrator has been added.

Nelo
08-14-2012, 09:13 PM
Have the server Administrator add an exception for the printer to the Exchange exceptions list. 1. Open the Control panel and select Windows Firewall. 2. Select Exceptions and Add Port. 3. Add a name and Port number. 4. Click on Change Scope. 5. Select Custom List and add the TCP/IP address for the exception

Will try this one out.

Mita-Konica-Tech
08-15-2012, 01:43 AM
If your using Exchange server see attached document as suggested by jsol68

Shadow
08-15-2012, 02:16 AM
16876

give this a read, I think it will help you out.

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