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Mr Spock
08-31-2012, 04:08 AM
A fellow tech has an issue with a Konica c360. It keeps throwing this code (c3923). reset code and 7 minutes later it codes out.

As far as he remembers the fuser, power supply, and PRCB have been replaced. harness test good.
Nothing in ssd solutions.

Any body have an answer?

tbkarthic
08-31-2012, 01:35 PM
what's status of fusing unit life?

blackcat4866
08-31-2012, 02:26 PM
It reads as a pressure roller thermistor error. Is the thermistor in contact with the pressure roller? Is it making a connection to the main body (connector problem)? Is it making connection at the PRCB? Just 'cause it's new doesn't make the thermistor touch the roller. It's time to get out the VOM and start taking resistance readings back to the PRCB. =^..^=

cnswart
10-20-2020, 07:21 AM
Heater lamp inside pressure roller faulty

allan
10-20-2020, 08:33 AM
Manual also mention to check if the right side door is latching properly.

So for that 7 minutes printing is normal?

All the fuser temp settings on default?

cnswart
10-20-2020, 02:04 PM
Manual also mention to check if the right side door is latching properly.

So for that 7 minutes printing is normal?

All the fuser temp settings on default?


My machine switched on and after 7 minutes it gives the code - after fault finding I found that the heater lamp was faulty - just do visual inspection or test resistance on lamp - that will quickly give you an indication

femaster
10-21-2020, 03:23 AM
Heater lamp inside pressure roller faulty

I'm hoping they have already figured this out since the question was asked over 8-years ago. :cool:

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