bseeley1844
10-02-2012, 08:45 PM
So I have a machine that is printing very precise dotted lines in the feed direction. The page will have about 12 dotted lines, perfect spacing in between the lines and the dots for that matter.
I find it hard to believe this is a mechanical issue given how precise this is. Being said I did try the drum, belt and transfer roller just to be safe. Did a halfway test to confirm it is not the fuser.
The machine is not new so it is not a set-up issue.
We have also tried The PH and PH relay board....guessing tech support is going to tell us to try PRCB but any suggestions for me to check anything would be appreciated. Feel like there is no way to verify it.
Thanks
I find it hard to believe this is a mechanical issue given how precise this is. Being said I did try the drum, belt and transfer roller just to be safe. Did a halfway test to confirm it is not the fuser.
The machine is not new so it is not a set-up issue.
We have also tried The PH and PH relay board....guessing tech support is going to tell us to try PRCB but any suggestions for me to check anything would be appreciated. Feel like there is no way to verify it.
Thanks