konica c252 code c3851

[W242]

I'm getting a code c3851 on the Konica c252.
Can this only be reset with a new fuser unit or replacing the pico fuse?

[rrrohan]

I'm getting a code c3851 on the Konica c252. Can this only be reset with a new fuser unit or replacing the pico fuse? im going to say no. if its giving temp errors resetting the life counter of fuser wont make any difference.

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[Darren King]

If it continues to throw this code even after a trouble reset then YES, replace the fuser.
Darren

[W242]

I'm looking thru the manual, I can't find the way to reset a trouble code. How do you do it? where in the manual does it show this?
Thank you

[kingarthur]

if you have the service manual & you have read it...then you know that alongside the description it says the reset type is "RANK A"....you should be able to find what you need from there with a little further reading

[W242]

yea thanks for the kind response. sometimes konica hides that info or words it so you can't tell that its a reset. I was just looking for a quick fix as I am new to this machine. I have done some more looking and did find the reset info.

Also thank you for the other responses, still having a problem so I will replace the fuser.

[ni311]

Just start the copier from the main button with the Utility / Counter pressed. Keep this button pushed until you will see Trouble Resetr button on the LCD. Release the button and touch the button on the display; an 'ok' should appear beneath. Restart it from the main button. Voila!